All applicants interested in applying for employment must complete an application to include the POSITION TITLE applied for and LOCATION of interest. Applications are accepted at all store locations during regular hours of operation: 6895 Stage Road, 574 S. Highland, 3830 Austin Peay, 7114 Winchester, 783 W. Poplar (Collierville) & 8059 Hwy 51 N. (Millington). Internal Applicants applying for openings must complete an Internal Job Applicant Form and forward to their current manager for approval.
Office Manager
Under the direct supervision of the School Director, the Office Manager is responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency of The Excel Center, and acts as a liaison between students, enrollees, families, staff and community partners. Associates Degree and or Certified Office Management preferred; must have 3-5 years of management experience required. The Office manager will work closely with staff and students to supervise and maintain orderly operation of the school. Greets visitors, provide information as requested, route visitors, answer phones, provide information about the school or and direct calls to the appropriate party. Collaborate with Registrar to assist with workflow, and assists with student & staff scheduling where applicable. The Office Manager will assist the Accounting/Payroll Department in collecting credit card receipts, time sheets, and other documentation as requested. Any other duties assigned by School Director and other members of the leadership team. The successful candidate must be able to effectively manage and relate to individuals with various cultural background differences. Must be able to pass a criminal background check and drug screen Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to ecooper@goodwillmemphis.org
Registrar
Under the leadership of the School Director, the Registrar is responsible for all student academic record keeping for The Excel Center. This includes compiling, maintaining, and tracking student academic information and records for internal and external analysis and/or use. The Registrar acts as the central records facilitator for permanent academic information on current and prior students. The successful candidate will support the instructional team in meeting the educational objectives and adhering to the Tennessee State Standards. The Registrar must have 4-year degree in Accounting, School Finance, or relative field with a minimum of 2 years of direct work experience, related to Student Management Systems, and must be proficient with MS Office Products, Internet, and information management databases, and excellent written and verbal communication skills. The successful candidate must be proficient in PowerSchool by Pearson or similar Student Management Systems for K – 12. The Registrar will provide direction and oversight of the development, implementation, and quality assurance of key processes such as transcript evaluations, record keeping, new and continuing student registration, grade processing and progression and initiatives to support new student orientation and student persistence/retention. Ability to create short and long-term student academic schedules based on the Tennessee Diploma Project graduation requirements. The Registrar must be able to effectively relate to individuals with cultural background differences and must be able to pass Criminal Background Check, and Drug screen Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to ecooper@goodwillmemphis.org.
Job Center Receptionist
Under the direct supervision of the Job Center (JC) Manager, the Receptionist will be responsible for maintaining the reception area of the Job Center while displaying a positive, professional and courteous demeanor. The JC Receptionist will maintain a professional working environment by monitoring the front office area, greeting clients and the general public; as well as operating phone system. The successful candidate must have a HS Diploma or GED, and one year (1) of Customer Service experience is required. Must have basic computer skills with knowledge of MS Word, Excel, and PowerPoint. Maintain an ongoing and professional relationship with program participants, coworkers, and other agency staff, and maintain records of all office supply inventory. Assists with the data entry of all referrals into the Good-Trak system. Accurately maintains the files for all program recipients. Assists in the data entry of program invoices Directs clients to appropriate location. Assists the Director, Manager, and Employment Specialists when needed, and other duties as assigned by the Director and or Supervisor. The successful candidate must be able to effectively manage and relate to individuals with various disabilities and cultural background differences. Must be able to pass a drug screen and criminal background check and Sexual Offender Registry. Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org
VAMC Project Manager
VAMC Supervisor will be responsible for the on-site supervision and administration of Memphis Goodwill personnel assigned to the Veteran’s Administration Medical Center. The VAMC Supervisor will adhere to contract specifications regarding the hiring, training, time management, supervision, and evaluation of Switchboard Operators. The VAMC Supervisor must be knowledgeable of Switchboard Operation, Information Services, Customer Service, and proper telephone etiquette. The VAMC Supervisor must have at least 2 years of telephone operating experience, of which one year involved substantial responsibility for placing a variety of special long distance calls (e.g conference calls, collect calls) over varied circuits or routings or performing information operator work witch required knowledge of the organizational units and major functions of a large, multi-division organization, and must have two years of experience supervising, which involved organizing, directing and controlling a staff. The VAMC Supervisor must be able to effectively maintain discipline, devise work methods and assignments, establish performance requirements, and arrange work schedules to conform to peak telephone requirements for adequate service. The VAMC Supervisor must possess excellent interpersonal and communication skills. The VAMC Supervisor must be able to effectively communicate both orally and in writing. The VAMC Supervisor must be able to effectively relate to individuals with various barriers to employment, cultural backgrounds and disabilities. The VAMC Supervisor must be able to assume on-call responsibilities. The successful candidate must be able to demonstrate exemplary on-site supervisory and leadership capabilities. Candidate must have (2-3) years of Management/Supervisory experience and related experience in Switchboard Operation. Must be able to pass Criminal Background Check, Drug screen and Federal Security Clearance. Qualified applicants are encouraged to submit requirements to hr@goodwillmemphis.org.
Assistant Project Manager
Under the leadership of the IRS Project Manager; the Assistant Project Manager will assist with the on-site supervision by demonstrating exemplary on-site supervision and leadership skills, to Memphis Goodwill Janitorial personnel assigned to the IRS. The Assistant Project Manager will encourage performance, quality; and ensures satisfied customers. The successful candidate will adhere to contract specifications regarding training, time management, organizing, supervision, and evaluation of Memphis Goodwill Janitors. The Assistant Project Manager must be knowledgeable of (OSHA) Occupational Safety and Health Administration Guidelines, Material Safety Data Sheets (MSDS), Janitorial/Custodial Care, Carpet/Hard Floor Surface Cleaning and general cleaning procedures. The Assistant Project Manager will assist with devising safe work methods, assignments, establishing performance requirements, and arranging work schedules to conform to the contract needs. The successful candidate must possess excellent interpersonal and communication skills; must be able to effectively communicate both orally and in writing. The Assistant Project Manager must be able to effectively manage and relate to individuals with various disabilities and cultural background differences. The successful candidate must have at least (5) years of Janitorial, Custodial and/or Housekeeping experience and (3) years of Management and Supervisory experience required. Must be able to stand and walk for extended periods of time and the ability the lift, bend, reach, push and or pull. The Assistant Project Manager must be flexible to work various shifts, and able to assume leadership responsibilities in the absence of the Project Manager. The successful candidate must be able to pass a Federal Security Clearance, Sex Offender Registry, and drug screen. Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org
Sales Associate
The Sales Associate is responsible for providing exceptional customer service by greeting and assisting customers, facility security; bagging/wrapping merchandise, displaying merchandise, maintaining merchandise on the sales floor—stocking shelves and rotating merchandise, ensure dressing rooms and sales floor are neat and clean, and run racks to follow rotation schedule. High School Diploma or GED preferred. Must be able to stand and walk for extended periods of time and ability the lift, bend, reach, pull and/or push. The successful candidate must have the ability to effectively relate to individuals with various disabilities, personalities and cultural backgrounds Must be flexible to work a rotating schedule; work nights and weekends. The qualified candidate must be able to pass Criminal Background Check and Drug Screen. Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org.
Cashier
The Cashier will provide excellent customer service by greeting and assisting customers at the register and on the sales floor. Properly operate the cash register in accordance with the cash management policy and procedures. Keep register cash wrap neat, clean and organized. The successful candidate must have a minimum of (1) year of experience as a cashier; a High School Diploma or GED preferred. The Cashier must have the ability to stand and/or walk for an extended periods of time; able to bend, lift, reach, pull and/or push. The successful candidate must have the ability to effectively relate to individuals with various disabilities, personalities and cultural backgrounds. Must be flexible to work a rotating schedule; work nights and weekends. The qualified candidate must be able to pass Criminal Background Check and Drug Screen Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org.
Production Associate
Provide good customer service. Sort donations into salable, salvage and trash categories and hang the apparel on the appropriate size hanger. Price merchandise, stock shelves and rotate merchandise. Facilitate security and maintenance of donations. High School Diploma or GED preferred. Must be able to stand and walk for extended periods of time and lift up to 60 lbs. Ability to bend, reach, pull and/or push. The successful candidate must have the ability to effectively relate to individuals with various disabilities, personalities and cultural backgrounds Must be flexible to work a rotating schedule; work nights and weekends. The qualified candidate must be able to pass Criminal Background Check and Drug Screen Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org.
ADC Attendant
Accepts and sorts donations from the public. Process and secure donations until picked up by Goodwill truck. Must be able to work independently and lift up to 50lbs. High School Diploma or GED required. Schedule varies. The qualified candidate must be able to pass Criminal Background Check and Drug Screen Qualified applicants are encouraged to submit a cover letter, resume and salary requirements to hr@goodwillmemphis.org.
Lucy's Information Station 