Higher Education


Job title: COOL Higher Education Coordinator

Reports to COOL program manager; part-time (25 hours per week); exempt; $16.50-18.70/hour

Closing date: September 11, 2015

To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email to hrcoordinator@mifa.org. No phone calls, please.

Position Summary

The COOL program promotes and supports higher education attainment for first-generation, low-income students of average academic performance. The higher education coordinator is responsible for the daily functions of the in-school program for 11th and 12th grade students at Booker T. Washington High School, including monitoring of participant enrollment through recruitment and retention practices, implementation as it relates to academic progress, and evaluation.

Qualifications

  1. Bachelor’s degree required
  2. Two years’ knowledge of higher education systems including admissions and financial aid processes
  3. Three years’ experience in customer service, preferably in social services or education
  4. Two years of utilizing interpersonal and communication skills to effectively relate and respond to teens
  5. Proficiency at operating communication systems (computers, email, laptops, telephone, faxes, scanners, and presentation equipment), Microsoft Word and Excel, and various database systems
  6. Flexible hours as needed; evenings, some weekends, and some travel required
  7. Transportation, valid license, and insurance required

Major Responsibilities & Related Tasks

Supervise classes to ensure student performance and success in attaining higher education

  • Maintain a student case load of at least 50 students per year
  • Recruit students, encourage participation, and maintain enrollment
  • Instruct using appropriate grade level higher education attainment curriculum
  • Conduct daily higher education attainment classes, utilizing staff and volunteers to present specific college readiness information
  • Conduct mandatory weekly one-on-one and/or small group meetings with 11th and 12th grade students to track higher education enrollment progress; provide encouragement and deal with any issues or challenges
  • Maintain accurate attendance records and files/databases entries for each student
  • Assist program manager with ACT preparation and testing sessions
  • Assist program manager with bi-annual parent meetings, provide program updates, and encourage active support of their students’ higher education goals

Assist program manager with duties related to the coordination of college tours, career learning opportunities, events, field trips, and summer camps to present students with opportunities for enriching experiences

  • Make appropriate travel arrangements for each tour
  • Chaperone and supervise all students, ensuring and promoting responsible behavior and safety at all times
  • Assist with coordinating student activities and experiences

Assist program manager in the coordination and facilitation of volunteer component, which includes speakers and mentors

  • Coordinate all mentor-mentee events
  • Maintain contact with various organizations and corporations for career learning opportunities (i.e. internships or summer jobs)

Other Responsibilities

  • Attend community-based organization meetings representing MIFA and COOL as needed
  • Work with the COOL Friends advisory group to develop and implement ideas for program enhancement
  • Ability to welcome and respect people of diverse ages and races with sensitivity to civic and cultural issues
  • Ability to handle client and donor information confidentially and discreetly
  • Work closely with MIFA advancement team to ensure funder compliance through active and engaged relationships and communication
  • Other duties as assigned

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: Position may also require ongoing or periodic exposure to high crime environments. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

MIFA full-time benefits: MIFA employees may be eligible to participate in the following benefits programs on or before the 90-day trial period:  Medical and dental insurance plans, short-term disability, long-term disability, employee assistance program, paid time-off (PTO), employer sponsored life insurance, paid holidays, and MIFA’s matching 401k plan after a year of service.

Job title: Food Service Coordinator – Gaisman and Bartlett

Reports to client assessment supervisor; part-time (17.5 hours/week), starting rate $8.30/hour

Closing date: September 11, 2015

To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email to hrcoordinator@mifa.org. No phone calls, please.

 

Position Summary

Facilitate and coordinate the service and delivery of the meals at congregate sites including set-up and clean-up of the facility.

Qualifications

  1. High school diploma or GED equivalent
  2. Six months of some combination of food service or customer service experience
  3. Ability to welcome and respect people of diverse ages, races, with sensitivity to civic and cultural issues
  4. Ability to work in a fast-paced environment with frequent interruptions
  5. Good people skills
  6. Ability to complete clerical duties on schedule with little or no supervision
  7. Ability to handle client and donor information confidentially and discreetly

Major Responsibilities & Related Tasks

Coordinate activities required to ensure the distribution and record of meals served at MIFA’s congregate meal sites

  • Responsible for proper serving of food to congregate meals participants
  • Responsible for food safe temperature guidelines in accordance with health department
  • Verifies that food received aligns with the approved menu
  • Maintain an accurate roster of clients served
  • Enroll new clients at site and forward information to client assessment supervisor for approval
  • Maintain accurate monthly and weekly site records
  • Notify the client assessment supervisor of any emergencies

Coordinate meal service and clean-up.

  • Train and monitor volunteers as needed, while serving meals to clients
  • Clean and sanitize work and storage area daily

Other Responsibilities

  • Attend staff training workshops
  • Participate in training sessions designed to improve job-related skills in food handling, volunteer recruitment, and record maintenance
  • Assist in outreach and nutrition education programs as needed
  • Other duties assigned to meet goals of the department

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

Job title: Transit Driver

Reports to Transit program manager; full-time (35 hours per week); starting rate $11.25 per hour

Closing date: September 11, 2015

To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email to hrcoordinator@mifa.org. No phone calls, please.

Qualifications

  1. High school diploma or GED equivalent.
  2. Six months’ experience working in a transportation or social service environment.
  3. Possession of Tennessee commercial driver’s license with P endorsement (physical required by TDOT).
  4. Ability to welcome and respect people of diverse ages and races with sensitivity to civic and cultural issues.
  5. Ability to read a map book and schedule and to follow directions.
  6. Ability to operate wheelchair lift equipped vehicles and to assist clients who use wheelchairs.
  7. Ability to communicate effectively with staff and clients.
  8. Knowledge of Shelby County.
  9. Ability to keep accurate records such as mileage logs, timesheets, schedules, etc.
  10. Ability to lift 75 pounds.

Major Responsibilities & Related Tasks

Provide client transportation to and from various appointments. This may include doctor appointments, grocery shopping, and activities to otherwise support and maintain self-sufficiency.

  • Drive a vehicle that is consistent with qualifications of your driver’s license
  • Provide safe and reliable transportation for MIFA clients
  • Assist wheelchair or ambulatory clients
  • Manage the operation of vehicles that is wheelchair lift equipped
  • Provide door-to-door, courteous, and professional service to clients

Collect and report collections of daily transit donations and mileage.

  • Follow MIFA Transit donation procedure properly when handling donations
  • Keep accurate records of mileage logs and units of service
  • Report all maintenance needs to Transit manager immediately
  • Keep MIFA vehicle full of fuel so clients will be transported on time
  • Report all accidents and incidents to dispatcher immediately upon occurrence
  • Maintain safety and order on MIFA vehicle at all times
  • Fill out vehicle inspection report and mileage logs daily and report any problems to the fleet assistant or Transit director
  • Maintain a professional customer service attitude at all times

Other Responsibilities

Other duties assigned to meet goals of the department.

Physical Demands & Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

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Job title: COOL Higher Education Coordinator

Reports to COOL program manager; part-time (25 hours per week); exempt; $16.50-18.70/hour                  

Opening date: June 22, 2015

Closing date: June 30, 2015

 

To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email tohrcoordinator@mifa.org. No phone calls, please.

 

Position summary

The COOL program promotes and supports higher education attainment for first-generation, low-income students of average academic performance. The higher education coordinator is responsible for the daily functions of the in-school program for 11th and 12th grade students at Booker T. Washington High School, including monitoring of participant enrollment through recruitment and retention practices, implementation as it relates to academic progress, and evaluation.

Qualifications

  1. Bachelor’s degree required
  2. Two years’ knowledge of higher education systems including admissions and financial aid processes
  3. Three years’ experience in customer service, preferably in social services or education
  4. Two years of utilizing interpersonal and communication skills to effectively relate and respond to teens
  5. Proficiency at operating communication systems (computers, email, laptops, telephone, faxes, scanners, and presentation equipment), Microsoft Word and Excel, and various database systems
  6. Flexible hours as needed; evenings, some weekends, and some travel required
  7. Transportation, valid license, and insurance required

Major Responsibilities & Related Tasks

Supervise classes to ensure student performance and success in attaining higher education

  • Maintain a student case load of at least 50 students per year
  • Recruit students, encourage participation, and maintain enrollment
  • Instruct using appropriate grade level higher education attainment curriculum
  • Conduct daily higher education attainment classes, utilizing staff and volunteers to  present specific college readiness information
  • Conduct mandatory weekly one-on-one and/or small group meetings with 11th and 12th grade students to track higher education enrollment progress; provide encouragement and deal with any issues or challenges
  • Maintain accurate attendance records and files/databases entries for each student
  • Assist program manager with ACT preparation and testing sessions
  • Assist program manager with bi-annual parent meetings, provide program updates, and encourage active support of their students’ higher education goals

Assist program manager with duties related to the coordination of college tours, career learning opportunities, events, field trips, and summer camps to present students with opportunities for enriching experiences

  • Make appropriate travel arrangements for each tour
  • Chaperone and supervise all students, ensuring and promoting responsible behavior and safety at all times
  • Assist with coordinating student activities and experiences

Assist program manager in the coordination and facilitation of volunteer component, which includes speakers and mentors

  • Coordinate all mentor-mentee events
  • Maintain contact with various organizations and corporations for career learning opportunities (i.e. internships or summer jobs)

Other Responsibilities

  • Attend community-based organization meetings representing MIFA and COOL as needed
  • Work with the COOL Friends advisory group to develop and implement ideas for program enhancement
  • Ability to welcome and respect people of diverse ages and races with sensitivity to civic and cultural issues
  • Ability to handle client and donor information confidentially and discreetly
  • Work closely with MIFA advancement team to ensure funder compliance through active and engaged relationships and communication
  • Other duties as assigned

Supervisory Responsibilities

N/A

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

 

MIFA full-time benefits: MIFA employees may be eligible to participate in the following benefits programs on or before the 90-day trial period:  Medical and dental insurance plans, short-term disability, long-term disability, employee assistance program, paid time-off (PTO), employer sponsored life insurance, paid holidays, and MIFA’s matching 401k plan after a year of service.

MIFA employment guidelines

 

MIFA is an equal opportunity employer.

MIFA is a non-smoking facility.

Employment documents: (1) Application and/or resume; (2) I-9; (3) Form W-4; (4) Official transcripts verifying education if education is a requirement of the job.

Employment authorization and identification: Current federal law requires that documents be presented which verify both employment authorization and identification. One or more of the following documents must be presented before employment: Social Security card, state driver’s license/identification, U.S. birth certificate, U.S. passport, other U.S. government document.

Please note that it is the practice of MIFA not to allow the employment of relatives or of those living at the same address other than in the job classifications of special, temporary, or substitute.

 

 

Job Announcement: COOL Higher Education Coordinator

MIFA’s mission: Supporting the independence of vulnerable seniors and families in crisis through high-impact programs. Our vision: Uniting the community through service. Our values are to welcome and respect all people, act with integrity, value individual initiative and ability, serve individuals and the community as an act of faith, and balance humanitarian goals with sound business practices.

Job title: COOL Higher Education Coordinator

Reports to COOL program manager; full-time, exempt, $16-18/hour                         

Closing date: March 23, 2015

To apply, mail resume and cover letter to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email to hrcoordinator@mifa.org. No phone calls, please.

 

Position Summary

The COOL program promotes and supports higher education attainment for first-generation, low-income students of average academic performance. The higher education coordinator is responsible for the daily functions of the in-school program for 11th and 12th grade students.  This includes participant recruitment, selection, and retention in the program; development and implementation of a higher education attainment curriculum; and database management of student records including academic progress and evaluation.

Qualifications

  1. Bachelor’s degree required (social services, social work, education or a closely related field)
  2. In-depth knowledge of higher education system and admissions
  3. Strong and proven background in the financial aid process and scholarship applications
  4. Must be a self-starter with proven project development experience
  5. Three years of experience in customer service, preferably in social services or education
  6. Must have excellent interpersonal and oral and written communication skills and be able to relate and respond to teens
  7. Ability to build relationships and effectively track volunteers
  8. Proficient operating communication systems (computers, email, laptops, telephone, faxes, scanners, and presentation equipment), Microsoft Office, and various database systems
  9. Flexible hours, evenings, some weekends, and some travel required
  10. Transportation and insurance required
  11. Ability to welcome and respect people of diverse ages and races with sensitivity to civic and cultural issues
  12. Ability to handle client and donor information confidentially and discreetly

Major responsibilities and related tasks

Supervise classes to ensure student performance and success in attaining higher education

  • Maintain a student case load of at least 100 students per year
  • Recruit students; encourage participation and maintain enrollment
  • Develop appropriate grade-level higher education attainment curriculum
  • Conduct weekly higher education attainment classes, utilizing staff and volunteers to  present specific college readiness information
  • Conduct mandatory weekly one-on-one and/or small group meetings with each 12th grade student to track college/higher education enrollment progress; provide encouragement, and deal with any issues or challenges
  • Coordinate ACT preparation and testing sessions
  • Maintain contact with various organizations/corporations for career learning opportunities (i.e. internships or summer jobs)
  • Conduct quarterly meetings with parents; provide program updates, and encourage active support of their student’s higher education goals
  • Maintain accurate records and/files and databases of each student for

Coordinate college tours, career learning opportunities, and field trips to present students with the opportunity to experience college environments and make career choices

  • Contact local, state, and out-of-state colleges and universities to schedule various campus tours
  • Book hotel rooms and make room assignments
  • Make appropriate travel arrangements for each tour
  • Schedule campus events during tours

Coordinate and facilitate the mentoring component through the recruitment, screening, training and partnering of volunteers and for-profit/nonprofit partners with students to provide career learning opportunities

  • Recruit and appropriately screen adult mentors and career coaches
  • Conduct mentor orientation and continuous training
  • Coordinate all mentor/mentee events
  • Maintain contact with various organizations/corporations for career learning opportunities (i.e. internships or  summer jobs)

Other responsibilities

  • Attend community-based organization meetings representing MIFA and COOL as needed
  • Work with the COOL Advisory Council to develop and implement ideas for program enhancement
  • Work closely with the MIFA development team to ensure funder compliance through active and engaged relationships and communication
  • Other duties as assigned

Supervisory responsibilities

N/A

Physical demands and work environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

MIFA benefits: (if part-time) MIFA employees are eligible to receive paid time-off (PTO), and paid holidays.

MIFA employment guidelines

MIFA is an equal opportunity employer.

MIFA is a non-smoking facility.

Employment documents: (1) Application and/or resume; (2) I-9; (3) Form W-4; (4) Official transcripts verifying education if education is a requirement of the job.

Employment authorization and identification: Current federal law requires that documents be presented which verify both employment authorization and identification. One or more of the following documents must be presented before employment: Social Security card, state driver’s license/identification, U.S. birth certificate, U.S. passport, other U.S. government document.

Please note that it is the practice of MIFA not to allow the employment of relatives or of those living at the same address other than in the job classifications of special, temporary, or substitute.

Temporary Part Time position that involves the coordination of weekly events of employees assigned to Project D.A.R.E3 to include scheduling facilitators, assigning facilities, and assisting with workshops.

The incumbent will work 20 hours per week. This is a temporary position that is not eligible to receive State Benefits.

Conduct phone screenings of candidates to determine cohorts for each session.

Assist with marketing ideas to promote monthly Job Readiness Outreach Workshops for surrounding neighborhoods.

Maintain and update social media sites.

Help generate reports to track the outcome and progress of Project D.A.R.E3 to include evaluating pre and post surveys.

Maintain portfolios of individuals participating in Project D.A.R.E3 program to include attendance tracking, participation, interaction with facilitators/mentors, and documenting assessments results.

Assist with monthly Job Readiness Outreach Workshops for surrounding neighborhoods.

Performs other related duties as required or directed.

Bachelor’s degree in Human Resources, Communication, or Business related field. Relevant experience may be substituted for degree. Must have a valid Driver’s License.

Knowledge of recruitment processes.
Knowledge of MS Office Software to include Outlook, PowerPoint and Excel. Knowledge of marketing techniques including social media sites.
Strong communication skills.                                                                                                                                                                                                                                                                          Strong organizational skills.

Ability to use spreadsheets effectively.

Ability to multitask.

All applicants must apply online at https://workforum.memphis.edu.

Posting date June 1, 2013.

Interested candidates may email their resumes to:

Kristil Hayes at khayes6@memphis.edu with Temporary Part Time Coordinator as the subject title.

 

                              

Education Coordinator

L’Ecole Culinaire Memphis Campus has an excellent opportunity for an Education Coordinator.  The Education Coordinator’s primary responsibility is to assist in the admissions and applications process for all prospective students who have inquired about a program at Vatterott Educational Centers, Inc.  In addition it is the responsibility of the Education Coordinator to coordinate the student enrollment process in accordance to all accreditation, regulatory requirements, and internal processes.

 

Specific responsibilities include:

 

  1. Advise and assist prospective students and their parents in explanation of academic programs and admissions requirements.  Serve as the initial informational resource to all prospective students, their families, friends and additional support systems; ensuring that all Vatterott Educational Centers, Inc. policies, procedures, student resources and academic requirements are fully disclosed so that the prospect can make the best academic decision for their future.

 

  1. Provide information on college opportunities and admissions policies and procedures as well as activities. Inform all prospective students of the resources and tools available to all students upon enrolling in a campus program to include: tutoring, advising, student email, student portal, student eCompanion shells, individualized attention (to include Academic, Financial and Retention Advisors), VSTAR/LSTAR/CSTAR program, Career Services assistance, the Library Resource Center, Computer Labs and additional web resources.

 

  1. Provide information to prospects, applicants, and students via telephone, email, website, walk-in visits, or scheduled appointments.

 

  1. Maintain contact with prospective student and through the entire admissions process via direct mailings, phone calls, and on-campus events and other strategies. Serve as the prospective student advocate throughout the enrollment process ensuring that the prospect has the opportunity to meet with each department so that information may be disclosed entirely enabling the prospect to make the best academic decision for their future.

 

  1. Responds to all of inquiries regarding Vatterott Programs. Respond to all prospective student information requests following the Education Coordinator Bylaws.

 

  1. Conducts informational sessions with prospective students, families and group tours.

 

  1. Reviews individual applications and evaluates candidates for admissions eligibility; troubleshoots applications with problems and oversees and communicates with applicants.

 

  1. Manages inquiries in accordance to Vatterott Education Coordinator Bylaws.

 

  1. Attends training sessions to receive updated information about new programs, services, and new process and procedures to assist in better serving students.

 

  1. Assist new student orientation.

 

  1. Establishes and exceeds performance standards through personal conduct, individual and team attitude.  Provides an exceptional customer service to potential and current students.

 

  1. Ability to work independently, and to arrange information sessions, set appointments and promote the College in a positive manner.

 

  1. Completes administrative duties and other projects as assigned.

 

  1. Serves as the informational liaison between the prospective student and the campus departments, ensuring that the Retention, Academic, Career Services and Financial Aid departments provide the highest level of customer service and support to the student by clearly disclosing the resources of their departments.  The Educational Coordinator must ensure that all information pertaining to these respective departments are shared by the designated employee of that department.  The Education Coordinator may not deviate from the Financial Aid and Career Services statements approved by the corporate office, all other information may only be discussed with the prospect by the respective departments.

This position requires a Bachelors Degree plus 3-5 years of experience in Education, Customer Service, or Counseling.  The position requires personal computer skills (Microsoft Office, inclusive of Word, Excel, and Outlook). Outstanding people skills are necessary.  Excellent spelling and grammar skills with the ability to communicate in a courteous, tactful and concise manner, is essential.

 

If you know someone who meets these qualifications and may be interested in this opportunity, please forward the resume to brian.hopfinger@vatterott.edu

Job Description:
In support of our mission and growing student population, Strayer University is seeking an enthusiastic, goal-oriented individual to work on campus in our fast-paced and results-driven admissions office. You will motivate working adults to enroll in a degree program that will help them achieve their educational and career goals.

Essential duties of the Admissions Officer:

Admissions Officers handle all aspects of student recruitment:
•Proactively respond to new student inquiries via phone and email
•Interview prospective students to determine their backgrounds, goals, and objectives
•Educate prospective students on the benefits of Strayer University’s high-quality academic programs, convenient locations, and flexible course schedules
•Assist students with the application process and partner with other departments in the University to finalize enrollments
•Consistently achieve quarterly performance objectives
•Follow-up with students to provide ongoing encouragement and support

The successful Admissions Officer will possess:
•Exceptional phone and in-person communication and organizational skills
•Energy and determination to manage details and help newly enrolling students feel successful
•A Bachelor’s degree or equivalent education/experience
•A Proven track record in customer service, sales, or admissions
•A commitment to business ethics and compliance with regulatory rules
•Strong interpersonal and communication skills
•Proficiency in MS Office Suite (Excel, Outlook, PowerPoint, Word, etc.)

Apply Here

Education Coordinator

Memphis – Appling Farms Campus has an excellent opportunity for an
Education Coordinator. This position’s primary responsibility is to assist
in the admissions and applications process for all prospective students who
have inquired about a program at Vatterott Educational Centers, Inc.  In
addition it is the responsibility of the Education Coordinator to
coordinate the student enrollment process in accordance to all
accreditation, regulatory requirements, and internal processes.

Specific responsibilities include:

  1.  Advise and assist prospective students and their parents in
     explanation of academic programs and admissions requirements.  Serve
     as the initial informational resource to all prospective students,
     their families, friends and additional support systems; ensuring that
     all Vatterott Educational Centers, Inc. policies, procedures, student
     resources and academic requirements are fully disclosed so that the
     prospect can make the best academic decision for their future.

  2.  Provide information on college opportunities and admissions policies
     and procedures as well as activities. Inform all prospective students
     of the resources and tools available to all students upon enrolling
     in a campus program to include: tutoring, advising, student email,
     student portal, student eCompanion shells, individualized attention
     (to include Academic, Financial and Retention Advisors),
     VSTAR/LSTAR/CSTAR program, Career Services assistance, the Library
     Resource Center, Computer Labs and additional web resources.

  3.  Provide information to prospects, applicants, and students via
     telephone, email, website, walk-in visits, or scheduled appointments.

  4.  Maintain contact with prospective student and through the entire
     admissions process via direct mailings, phone calls, and on-campus
     events and other strategies. Serve as the prospective student
     advocate throughout the enrollment process ensuring that the prospect
     has the opportunity to meet with each department so that information
     may be disclosed entirely enabling the prospect to make the best
     academic decision for their future.

  5.  Responds to all of inquiries regarding Vatterott Programs. Respond to
     all prospective student information requests following the Education
     Coordinator Bylaws.

  6.  Conducts informational sessions with prospective students, families
     and group tours.

  7.  Reviews individual applications and evaluates candidates for
     admissions eligibility; troubleshoots applications with problems and
     oversees and communicates with applicants.

  8.   Manages inquiries in accordance to Vatterott Education Coordinator
     Bylaws.

  9.  Attends training sessions to receive updated information about new
     programs, services, and new process and procedures to assist in
     better serving students.

  10.  Assist new student orientation.

  11.  Establishes and exceeds performance standards through personal
     conduct, individual and team attitude.  Provides an exceptional
     customer service to potential and current students.

  12.  Ability to work independently, and to arrange information
     sessions, set appointments and promote the College in a positive
     manner.

  13.  Completes administrative duties and other projects as assigned.

  14.  Serves as the informational liaison between the prospective
     student and the campus departments, ensuring that the Retention,
     Academic, Career Services and Financial Aid departments provide the
     highest level of customer service and support to the student by
     clearly disclosing the resources of their departments.  The
     Educational Coordinator must ensure that all information pertaining
     to these respective departments are shared by the designated employee
     of that department.  The Education Coordinator may not deviate from
     the Financial Aid and Career Services statements approved by the
     corporate office, all other information may only be discussed with
     the prospect by the respective departments.

This  position  requires a Bachelors Degree plus 3-5 years of experience in
Education, Customer Service, or Counseling.  The position requires personal
computer  skills (Microsoft Office, inclusive of Word, Excel, and Outlook).
Outstanding  people  skills  are necessary.  Excellent spelling and grammar
skills  with the ability to communicate in a courteous, tactful and concise
manner, is essential.

If you know someone who meets these qualifications and may be interested in this opportunity, please forward the resume to
brian.hopfinger@vatterott-college.edu

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