CHOICES Now Hiring – Practice Mgr, Medical Biller, Medical Lab Tech

Practice Manager

Full-time professional management position with health and leave benefits. Supervision of day to day operations of the clinic and surgery center. Clinic compliance with state and federal regulations. Development of operational capabilities for new services lines. Monitoring and reporting programs such as QA, OSHA, Infection control, etc. Development and implementation of staff training and development.

Minimum Knowledge, Skills, and Abilities Required: RN, BSN strongly preferred, BLS, current TN RN License, at least three years of clinical or ASTC management experience, energetic, and compassionate.

Send cover letter, resume and salary requirements to RNMGRHIRED@gmail.com

Application Deadline: 08/23/13

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Medical Biller 

Full time with health and leave benefits; Review daily superbills and submit insurance claims for payment; Work denials and appeals; Review payor contracts and initiate credentialing of staff and application process; Bookkeeping related to AP processing and bill payment; daily deposits, etc.

Minimum Knowledge, Skills, and Abilities Required: Energetic and compassionate personality; High school graduate; 3  years of medical billing experience; Coding or medical billing certification preferred.

Send cover letter, resume and salary requirements to: RNMGRHIRED@gmail.com

Application deadline: 8/26/13

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Medical Laboratory Technician

This is a part-time, hourly position with leave benefits. Under general direction and according to established policies and procedures, the Medical Laboratory Technician performs diagnostic testing in chemistry, hematology, and immune-hematology. Assists Lab Supervisor in providing maintenance and quality control. May act as general supervisor under CLIA 88 definitions.

Minimum Knowledge, Skills, and Abilities Required: A two-year associate’s degree in Medical Technology, or certificate from a hospital, vocational or technical school, or two years laboratory experience. Manual dexterity and visual acuity to manipulate test requisitions, samples, and reagents. Based on the OSHA guidelines for protection against occupational exposure to hepatitis B virus (HBV) and human immunodeficiency virus (HlV), this position includes tasks that involve exposure to blood, body fluids and tissues.

To apply for this position, please email a cover letter and resume to  rlyons@memphischoices.org

Deadline to Apply: Open until filled

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Medical Technologist  

This is a part-time, hourly position with leave benefits. Under general direction and according to established policies and procedures, the Medical Technologist performs diagnostic testing in chemistry, hematology, and immune-hematology. Assists Lab Supervisor in providing maintenance and quality control. May act as general supervisor under CLIA 88 definitions.

Minimum Knowledge, Skills, and Abilities Required: A four year college degree with completion of an in-depth specialized training program with certification in medical technology by a recognized national agency is required. Manual dexterity and visual acuity to manipulate test requisitions, samples, and reagents. Based on the OSHA guidelines for protection against occupational exposure to hepatitis B virus (HBV) and human immunodeficiency virus (HlV), this position includes tasks that involve exposure to blood, body fluids and tissues.

To apply for this position, please email a cover letter and resume to rlyons@memphischoices.org

Deadline to Apply: Open until filled

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Billing & Repair Customer Account Exec. w/Comcast Memphis! New Hire Class begins March 4, 2013!

Please read and pass along to anyone who is seeking employment and has, or would like to have, a career in customer service, call center environment, etc.  If you do not know an employee of Comcast for referral purposes, please consider using employee Lyndon Berkley, and I will be sure he emails your name in to HR for review.  Please let me know if anyone does this.  

~Lucy (After applying, email name to:  TeciaMarshall@gmail.com)

 

All external candidates must apply through www.Comcast.com/Careers – no exceptions.  Candidates must include employee name for referral on their electronic application at the time of application, in order for the employee to be considered for the Referral Bonus program.  The employee may email candidate names to HR for review of their application, but keep in mind that a referral is not a guarantee of an offer of employment.

 

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Comcast Memphis Call Center is currently recruiting for a Billing & Repair CAE class scheduled to start on March 4, 2013.   Applicants will need to apply to this current posting even if they have applied previously. This class will fill VERY QUICKLY so apply soon.

Customer Account Executive Billing Position Summary

Responsible for answering questions related to customer billing statements and general inquiries, as well as for the resolution of payment concerns. The Customer Account Executive (CAE) offers Comcast products and services to meet customer needs. The CAE relates well to the customer, thinks and exercises sound judgment, and acts responsibly in the customer’s and the company’s best interest.

Education Level: High School or Equivalent

Years Experience: Generally requires 0-2 years related experience

Core Responsibilities:

• Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
• Elicits and records customer information and inquiries, following prompts from a computerized system. Corrects errors and discrepancies on customers’ billing statements as necessary.
• Demonstrates good oral and written communication skills, with ability to articulate relevant information and directions in an organized and concise manner.
• Explains billing cycles, processes, and prorates effectively to ensure that customers understand their statements.
• Generates copies of billing statements and researches billing history using computerized systems and microfiche when applicable.
• Facilitates interactions with customers in a way that is in accordance with the company’s service strategy.
• Establishes rapport and promotes effective relationships.
• Demonstrates awareness of company policies and procedures while applying sound judgment, when necessary.  
• Attempts to collect delinquent account balances.  
• Prepares work orders accurately; processes payments and enters credit card information accurately.
• Promotes and recommends products and services based on a logical relationship to the customer’s needs and interests, delivering the Comcast Quality Experience (CQE). 
• Enters and confirms sales when appropriate.
• Maintains and coordinates interdepartmental communications as they apply to customer problem resolution.
• Supports other lines of business as call volume dictates.
• Must be able to work in a fast-paced, often high-pressure environment, with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.
• Achieves overall call center performance goals, while impacting the business goals of the organization. Consistently meets or exceeds established goals and performance metrics.
• Attends training as required.  Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

 

Integration Specialist II Opening

Position: Integration Specialist II RSS0212 5-day posting: 12/09/11 Expires: 12/15/11

Location: 1407 Union Department: Revenue Services

SUMMARY:

Provides operational support for the operating unit in the areas of practice management and revenue cycle functions in the hospital inpatient setting. Designs and tracks effective processes for charge capture of patient services for all providers. Serves as integrator to: providers, site/facility staff, Revenue Services, Process Audit Team, Managed Care, and Information Systems. Works with hospital staff to implement processes for data collection and transmission related to registration, billing and documentation. Develops and tracks internal controls related to charge capture process, coding and documentation. Designs and implements effective approaches to increase revenue capture. Gives feedback to providers on charge processes.

KEY RESULT AREAS (KRAs)

• In-patient billing processes

• Physician support

• Patient chart audits

• Surgery schedule audits

• Billing compliance

• Provider billing education

• In-patient revenue levels

KNOWLEDGE, SKILLS & ABILITIES, EDUCATION and/or EXPERIENCE

• Bachelors Degree in related field preferred or 6 or more years progressive work experience in a medical environment

• 3 5 years of supervisory experience in a medical or ambulatory care setting

• Coding or clinical experience required

• Experience in work process redesign

• Strong analytical and data acquisition skills

• Excellent written and verbal communication skills

• Extensive knowledge of medical billing processes and appropriate documentation

• Strong interpersonal relations skills

• Proficient in the use of computer spreadsheets and word processing software applications

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of persons so assigned.

Salary Grade: 13 Minimum: Status: Exempt

Appointments will be based on merit as it relates to position requirements without regard to race, color, religion, age, sex, national origin, disability, or veteran status.

Successful candidates must submit documentation verifying employment eligibility and identity and successfully pass a drug test to be employed by UT Medical Group, Inc.

External candidates should submit a resume to UTMG Human Resources, 1407 Union Avenue, Ste 100, Memphis, TN 38104, or Fax to 901-302-2008, or visit https://www.utmg-careers.com/

An Equal Opportunity/ Affirmative Action Employer

 

 

Refund Specialist Opening

Position: Refund Specialist RSS0166 5-day posting: 12/09/11 Expires: 12/15/11

Location: 1407 Union Department: Revenue Services

SUMMARY

This position audits, verifies credit balances and processes refunds. Posts payments and denials as well as balances batches according to the work in process account.

KEY RESULT AREAS (KRA’s)

• Refund Analysis/Accuracy

• AR levels

• Unidentified levels

• Issue/Notification resolution

KNOWLEDGE, SKILLS, ABILITIES, EDUCATION and/or EXPERIENCE

• High school diploma or equivalent, plus 1-2 years progressive work experience

• Medical terminology

• Excellent verbal and written communication skills

• 10-key (90 KSM with 90% accuracy) – required

• Knowledge of Medicaid, TennCare, Medicare and 3rd Party Insurance

• Computer Skills: Excel, IDX experience a plus

• Knowledge of base accounting principles

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of persons so assigned.

Salary Grade: 6 Minimum: 10.05 Status: Non-Exempt

Appointments will be based on merit as it relates to position requirements without regard to race, color, religion, age, sex, national origin, disability, or veteran status.

Successful candidates must submit documentation verifying employment eligibility and identity and successfully pass a drug test to be employed by UT Medical Group, Inc.

External candidates should submit a resume to UTMG Human Resources, 1407 Union Avenue, Ste 100, Memphis, TN 38104, or Fax to 901-302-2008, or visit https://www.utmg-careers.com/

An Equal Opportunity/ Affirmative Action Employer

 

 

Supervisor Opening (Insurance Follow-up) w/U.T. Medical Group

Position: Supervisor- Insurance Follow-Up RSS0112 5-day posting: 12/09/11 Expires: 12/15/11

Location: 1407 Union Department: Revenue Services

SUMMARY

Responsible for the direct supervision and training of a team of insurance follow-up specialists assigned to collect unpaid insurance claims. Works closely with insurance companies, physicians, clinics and hospitals. Directly responsible for analyzing workflow, completing monthly review of outstanding A/R and prioritizing workload accordingly. Must produce both short-term and long-term goals for assigned team. Completes monthly audits on work completed by assigned staff. Responsible for all aspects of employee’s yearly performance appraisal.

KEY RESULT AREA’s (KRA’s)

• AR Levels

• Analysis & Reporting

• Employee Development

• Employee Effectiveness

• Preventable Write-offs

KNOWLEDGE, SKILLS & ABILITIES, EDUCATION and/or EXPERIENCE

• High school diploma or equivalent; college degree preferred

• Minimum of 2 years experience in medical billing

• Minimum of 2 years of supervisory experience or 2 years of progressive work experience

• Extensive knowledge of insurance claims and extensive experience in Commercial, Medicare, Medicaid and TennCare procedures

• Proficiency in Excel and Word; IDX report writing a plus

• Effective analytical skills in data analysis and work processes

• Strong organization skills and detail orientation

• Excellent interpersonal, leadership, training and communications skills

• Ability to work independently and with minimal supervision

• Ability to handle confidential information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of persons so assigned.

Salary Grade: 10 Minimum: 14.69 Status: Non-Exempt

Appointments will be based on merit as it relates to position requirements without regard to race, color, religion, age, sex, national origin, disability, or veteran status.

Successful candidates must submit documentation verifying employment eligibility and identity and successfully pass a drug test to be employed by UT Medical Group, Inc.

External candidates should submit a resume to UTMG Human Resources, 1407 Union Avenue, Ste 100, Memphis, TN 38104, or Fax to 901-302-2008, or visit https://www.utmg-careers.com/

An Equal Opportunity/ Affirmative Action Employer

 

 

Part-time Business Services Specialist w/Campbell Clinic Ortho

Part-time Business Services Specialist w/Campbell Clinic OrthoOverview:

Provides positive customer interface, obtains, and enters in computer all information needed for patients seen in the Clinic, to ensure accurate billing. This is a part-time position no benefits, located at our Germantown facility.

Responsibilities:

Greets visitors and patients to determine their needs, scans insurance cards, and verifies and updates insurance information and demographics. Checks insurance eligibility. Determines and reviews financial responsibilities and insurance coverage with patients. Collects copays, coinsurances or other balances owed on accounts. Performs other related tasks as requested.

Qualifications:

High school diploma or equivalent. Experience in a physician’s office preferred. Must be computer literate. Demonstrated typing abilities preferred. Must be able to work at other practice locations if necessary.

Apply here!

 

Openings w/Strayer University (Metro Memphis)

Both the Thousand Oaks and Shelby Oaks campuses of Strayer University in Memphis, have openings in the Business Office (financial aid, etc.)

Business Office Manager
Metro Area	Memphis, TN
Campus	Shelby Oaks Campus
The Business Office Manager is responsible for the effective operations of the Business Office. Primary responsibilities include the Business Office’s compliance with all established policies and procedures by both Strayer University and appropriate … read more!
Student Account Representative
Metro Area	Memphis, TN
Campus	Thousand Oaks Campus
The Student Account Representative monitors student accounts and takes appropriate measures to ensure timely billing and collection of student receivables. Essential duties of the Student Account Representative: • Reviews and inputs sponsored stu…read more!
Student Account Representative
Metro Area	Memphis, TN
Campus	Thousand Oaks Campus
The Student Account Representative monitors student accounts and takes appropriate measures to ensure timely billing and collection of student receivables. Essential duties of the Student Account Representative: • Reviews and inputs sponsored stu…read more!
Student Account Representative
Metro Area	Memphis, TN
Campus	Shelby Oaks Campus
The Student Account Representative monitors student accounts and takes appropriate measures to ensure timely billing and collection of student receivables. Essential duties of the Student Account Representative: • Reviews and inputs sponsored stu…read more!