Position Description

Title: Operations Associate /Status: Full time

Job Summary

As a member of the Operations team, the Operations Associate is responsible for set up and maintenance of client accounts: compilation and completion of client, custodian and firm paperwork; review and maintenance of client transactions and activity; and execution of client and firm tasks such as asset transfers, preparation of reports, and general support of the financial advisors. The Operations Associate will also be responsible for all client service related functions and all other tasks as required to maintain the integrity and culture of the firm.

Duties and Responsibilities

Provide superior client service – answer questions, and troubleshoot/resolve problems.

Set up new client and additional existing client accounts

Assist client in completing firm and custodian paperwork

Work within Portfolio Center, Junxure and third-party custodian websites in order to support

financial advisors, Operations Associates, and assist clients.


This position requires the following qualifications:

• 2 or more years of experience in the financial services industry

• Proficiency in Word, Excel and Outlook. Powerpoint is a plus.

• Client first attitude

• Good written and verbal communication skills

• Team player, collaborative, able to work with and through others.

• Desire to work successfully in a small, service oriented, company environment.

Salary and Benefits

Salary will be based on experience. Bonus and additional compensation available.


Please send resumes to tee@waddellandassociates.com.