Job Title: Data Analyst / Training Specialist

Reports To: Management Information Systems Manager

Employment Status: Full-time


Produces aggregated reports using client level data for Agency/Program, Local, Federal, and Community uses. Responsible for understanding and developing reporting templates using a SQL Reporting Service Tool to be used in helping the community understand and resolve issues of homelessness and for meeting HUD reporting requirements. Responsibilities include preparation, dissemination of reports, securing of relevant reports and information, and training end user to successfully operate/maneuver the system. Some local and long distance traveling required.

The following list of duties and responsibilities is illustrative only of the various tasks performed by the person(s) staffing this position and is not all-inclusive.  Responsibilities include other job-related duties as assigned.




• Assisting in the marketing of the management information system and working in close liaison with the department manager.

• Working closely with colleagues and resolve data related problems.

• Conducting research and collecting data for use in continual development needed to meet Agency/Program, Local, State, and Federal reporting needs and requirements.

• Ensuring high quality and integrity of the data entered.

• Processing of data and production of reports on various projects.

• Conceptualizing data and sharing this knowledge through effective presentation of the data output.

• Developing and preparing information to be used for Agency/Program, Local, State, and Federal reporting.

• Developing of data to be used for data analysis and presentation.


COMPETENCY (To perform the job successfully an individual should demonstrate the following competencies):

• Self-starter, able to work independently with a wide degree of latitude and creativity.

• Strong analytical skills.

• Strong knowledge of SQL, Excel, XML, CSV and other data formats.

• Ability to be “hands-on“ in report development using multiple technologies.

• Ability to set up queries, pull and manipulate data sets, and perform data analysis based on large data sets.

• Ability to be flexible and adaptable in learning and understanding new technologies.

• Ability to maintain confidentiality, professionalism, tact, and composure at all times, including during difficult, stressful, or sensitive situations.

• Ability to work effectively, both independently and in a team-oriented, collaborative environment.

• Demonstrated and consistent skills in oral and written communications sufficient to clearly convey and receive information and ideas, including communication with non-technical staff.

• Ability and willingness to accept direction and feedback from supervisors and follow through appropriately.

• Good interpersonal skills.

• Well organized.

• Flexibility to work some late evenings and/or weekends if necessary to meet critical deadlines.

• Ability and willingness to maintain confidentiality.

• Ability to interact with and maintain good working relationships with individuals of varying social and cultural backgrounds.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The education and experience requirements listed below are representative of this position’s requirements.



• Bachelor’s degree in Computer Science, Management Information Systems, or equivalent technical experience in information technology.

• A minimum of five years of related experience in a closely-aligned data analysis position.

• Previous experience with SQL Server, SQL database writing, writing procedures, and performing computer maintenance tasks.

• Provide technical assistance and training via phone, online, and/or in person, as required.



• Requires sitting approximately 70% of the time, walking/standing, bending, stooping 30% of the time.

• Objects no greater than 50 pounds (such as computers, chairs, files) may be lifted less than 10% of the time.


CLOSING DATE: Friday, June 30, 2014


Interested applicants must submit a resume, cover letter, one (1) current letter of recommendation and three (3) references:

Email: Tanyce A. McCray-Davis


Mail: 44 N. Second St., Suite 302

Memphis, TN 38103