Job Description:
Working with our Guest’s over the phone, on-line and via e-mail to help resolvetheir questions and or concerns regarding a purchase from our web-site, brick and mortar stores, and theme parks. This includes but is not limited to, resolving issues related to damaged goods, returns & exchanges, shipment tracking, and order assistance.
Required:
· 1 year of customer service experience.
· Knowledge of internet applications, on-line shopping, Disney products and company affiliations, adaptability, pleasant voice, outstanding grammar,and good computer skills.
· “Magical” attitude and a commitment to superior Guest Service and Quality.
· Knowledge of AS400, Bilingual, and previous Call Center experience a plus but not required.
General Info:
Paid training starts at $9.00/hour
Second shift is currently available, 1:30pm-10:00pm weekdays and Sundays, 12:00pm-8:30pm. Shift may vary and depending on call volume, season, etc.
Average amount of hours are from 30-40/week.
If interested, please send resume and letter of interest to Pam Guernsey-Client Service Manager @ Memphis@esieci.com .
July 18, 2011 at 3:04 pm
Whitley LaSane
673 N. Hollywood St Memphis, TN 38112
(901)338-1102 http://www.whitleyl59@gmail.com
Objective: To obtain a position where I can learn new skills that will help me to advance within the company.
Education: Graduated October 2009
High Tech Institute, Memphis
Pharmacy Technician, Diploma
*Earned Academic Excellence Awards
Qualifications:
*Enter information into the computer system *Ability to answer multi-phone lines
*Able to file proper documents in the correct place *Good phone skills
*Ship and receive packages *Efficient learner
Work History:
2ND Chance Budget & Debt Counseling June 2011- July 2011
Office Assistant
*Assisted the customers with the proper service
*Filed correct documents into the computer system
*Answered the questions that the clients have about the company
Pharmedium February 2010-April 2011
Shipping Technician
*Picked orders to be shipped out to customers
*Efficient counter with the customer’s orders
*Labeled and pouched the items to be shipped out
Walgreens Pharmacy October 2009-November 2009
Pharmacy Tech (Externship)
*Filled prescriptions according to physicians orders
*Entered patient information into the system
*Assisted customers t the drive thru
*Stocked inventory daily
Papa John’s January 2009-Feburary 2010
Order Taker
*Answer multi-line phones and assist the customers
*Assist with preparing the orders
Methodist North Hospital July 2007-October 2007
Catering Associate
*Assisted patients with their meals
*Help keep the food area clean
References:
Available upon request.
July 20, 2011 at 6:49 am
Hi -
Please click the link and apply online with the actual company.
thanks!
August 17, 2012 at 6:57 pm
This blog was… how do you say it? Relevant!! Finally I’ve found something that helped me. Thanks!
August 18, 2012 at 12:44 pm
Thank you!!!!
October 15, 2012 at 10:14 am
Where is the link to put an app in directly with the compan?
October 15, 2012 at 10:27 am
This post was from over a year ago. I only included with link that came with this particular posting. Thanks.